Safety Guidelines

Your safety and well-being are our top priorities. Please review these important guidelines for a safe and enjoyable sauna experience.

General Sauna Safety

⚠️ Important Medical Disclaimer

Consult with your healthcare provider before using a sauna if you have any medical conditions, are pregnant, or are taking medications that may affect your body's response to heat.

  • ✓Stay hydrated before, during, and after your sauna session
  • ✓Limit sessions to 15-20 minutes, especially if you're new to saunas
  • ✓Listen to your body and exit immediately if you feel dizzy, nauseous, or unwell
  • ✓Cool down gradually after your session
  • ✓Bring a clean towel to sit on for hygiene purposes

Property Safety Guidelines

For Guests

  • • Arrive on time and follow host instructions
  • • Respect property rules and boundaries
  • • Report any safety concerns immediately
  • • Don't use the sauna if you've been drinking alcohol
  • • Shower before entering the sauna
  • • Keep emergency contact information handy

For Hosts

  • • Maintain clean and safe facilities
  • • Provide clear safety instructions
  • • Ensure proper ventilation
  • • Keep first aid supplies accessible
  • • Regular equipment maintenance and inspection
  • • Have emergency contact procedures

Mobile Sauna Safety

Setup and Location

  • • Ensure level ground and proper clearance
  • • Verify adequate electrical supply
  • • Keep exit paths clear at all times
  • • Follow local fire safety regulations

Weather Considerations

  • • Cancel sessions during severe weather
  • • Ensure proper drainage around the unit
  • • Consider wind conditions for setup
  • • Provide weather protection for access areas

Emergency Procedures

In Case of Emergency:

  1. Exit the sauna immediately if you feel unwell
  2. Call emergency services (911) if medical attention is needed
  3. Contact the property host for facility emergencies
  4. Report incidents to Sylhaven support

Emergency Contacts:

Emergency Services: 911

Sylhaven Support: support@sylhaven.ca

Health Conditions & Contraindications

Consult your doctor before using a sauna if you have:

  • • Heart conditions
  • • High or low blood pressure
  • • Diabetes
  • • Kidney disease
  • • Recent surgery
  • • Pregnancy
  • • Skin conditions
  • • Taking medications

Reporting Safety Concerns

If you encounter any safety issues or have concerns about a property or experience, please contact us immediately. Your safety reports help us maintain high standards across our platform.

Report Safety Issues:

safety@sylhaven.ca

Available 24/7 for urgent safety matters