Our community policies
We build trust through clear expectations and fair policies. Key points:
- **Guests** pay the displayed price (base + tax), respect the space and house rules, and communicate with hosts. - **Hosts** provide accurate listings, maintain safety, and treat guests fairly. - **Everyone** must follow our Terms, Privacy Policy, and Haven Safety guidelines.
Violations can result in warnings, suspension, or removal from the platform. For full details, see our Terms of Service.