This Cookie Policy explains how Sylhaven ("we," "us," or "our") uses cookies and similar technologies when you visit our website or use our services.
Last Updated: December 1, 2024
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and more useful.
Set directly by Sylhaven to provide core website functionality, remember your preferences, and improve your browsing experience.
Set by our trusted partners to provide additional services like analytics, payment processing, and customer support features.
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Duration: Session or up to 1 year
Can be disabled: No (required for site functionality)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Duration: Up to 2 years
Can be disabled: Yes
These cookies enhance your experience by remembering your preferences and providing personalized features.
Duration: Up to 1 year
Can be disabled: Yes
These cookies track your online activity to help advertisers deliver more relevant advertisements and measure campaign effectiveness.
Duration: Up to 2 years
Can be disabled: Yes
We work with trusted third-party services that may place cookies on your device. Here are the main services we use:
When you first visit Sylhaven, you'll see a cookie consent banner that allows you to choose which types of cookies you want to accept. You can update your preferences at any time.
You can also control cookies through your browser settings:
Use these tools to opt out of specific tracking:
Deleted automatically when you close your browser. Used for temporary functionality like shopping carts.
Remain on your device for a set period (up to 2 years) or until you manually delete them.
Retention periods vary by provider. Check their privacy policies for specific information.
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
If you have questions about our use of cookies or this Cookie Policy, please contact us:
📧 privacy@sylhaven.ca
📞 1-800-SYLHAVEN
📬 Sylhaven Privacy Team
123 Wellness Way
Toronto, ON M5V 3A8